Merge duplicates
Two cards for one person split their attendance, follow-up and giving. Merge before Sunday.
People → Duplicates lists likely matches. Merging keeps one person. Attendance, gifts and follow-up cards should travel with them.
01
Review the pair
Open the duplicate. Check name, email, phone and household. The welcome form creating a second row for someone already in the directory is the usual case.
02
Merge into the keeper
Choose the record that should remain — usually the one with history — and merge. Do this before you assign follow-up or record a gift against the extra row.